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Terms of Service

Last updated: October 29, 2025

1. Acceptance of Terms

By accessing and using TrueAutomation's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

TrueAutomation provides AI-powered automation solutions for businesses, including but not limited to:

  • Custom AI Agent development and deployment
  • Workflow automation and integration services
  • Consultation and strategic planning
  • Technical support and maintenance

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to:

  • Use our services in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the operation of our services
  • Use automated systems to access our services without permission
  • Engage in any conduct that restricts or inhibits others from using our services

4. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and code, are owned by TrueAutomation and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Client Responsibilities

When engaging our services, you are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of any credentials or access information
  • Ensuring you have the necessary rights and permissions for any data or systems we access
  • Timely payment for services rendered
  • Compliance with all applicable laws and regulations in your use of our solutions

6. Payment Terms

Payment terms will be specified in individual service agreements. Unless otherwise stated, invoices are due within 30 days of receipt. Late payments may incur additional fees and may result in suspension of services.

7. Warranties and Disclaimers

We strive to provide high-quality services, but we make no warranties, express or implied, regarding:

  • The accuracy, reliability, or completeness of our services
  • Uninterrupted or error-free operation
  • Specific results or outcomes

Our services are provided "as is" and "as available" without warranty of any kind.

8. Limitation of Liability

To the fullest extent permitted by law, TrueAutomation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill arising from your use of our services.

9. Confidentiality

We treat all client information as confidential and will not disclose it to third parties except as required by law or with your explicit consent. Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our engagement.

10. Termination

Either party may terminate services with written notice as specified in individual service agreements. We reserve the right to suspend or terminate access to our services immediately if you breach these terms or engage in fraudulent or illegal activities.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Australia.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: admin@trueautomation.co

Phone: 0458 385 851